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With Sales Syntax you can Monitor visitor sessions and chat sessions at the same time and talk to multiple users at the same time using a unique tab system.


Transcripts, Messages, Referers, Page visits, Key words, and more are tracked in the data section of crafty syntax.


Visitors to your website can be Proactivly invited for chat by operators using invite "layers" on the client side which show up even when pop-up blockers are enabled





With Sales Syntax you can customize the clients sides chat window with many differnt themes as well as change out the top graphic of the window as well as the colors.. Here are some example chat windows:






NOTE You can change the graphics of the window as well as add the operator image to the chat window here is an example: